Refund Policy
Returns
Returns are only accepted on unopened products within 14 business days for a full refund or exchange, however, we do ask that you pay for shipping for these refunds. If the return is a result of our error, such as an incorrect or defective product, you will receive a full refund for the item as well as shipping costs.
Exchanges
If your product is incorrect, defective, or damaged upon arrival; we will exchange your product at no additional cost to you.
Cancellations
If you would like to cancel a recent order, you have 24 hours from the time of purchase to cancel our order for a full refund. Cancellations done after the 24 hour period will not be refunded due to the strict nature of CBD processing.
Refunds
You should expect to receive your refund within four weeks of giving your package to the return shipper. This time period accounts for the transit time for us to receive your return from the shipper, the time it takes us to process your return once we receive it, as well as the time it takes your bank to process our refund request.
If for any reason you do not receive your refund after this time period, please contact us as support@reliefcbdbrands.com so that we can resolve the issue as quickly as possible.